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OUR WORK

Visit Utah: Scaling Regional Partner Investment

A Connected Opt-In Model for Australia and Canada

BRIEF

Client: Utah Office of Tourism (UOT)

Campaign: Regional DMO Partner Opt-In Program

Target Audience: Australian and/or Canadian trade (B2B) and consumers (B2B2C)


Recognising growing demand from Utah's regional partners with smaller budgets, UOT set out to develop scalable opt-in programs to drive international awareness and direct booking outcomes for its regional destination marketing organisations (RDMOs). The goal was to deliver both top-of-funnel visibility and measurable conversion for partners who could not otherwise access larger co-op campaigns on their own.

IDEA

UOT, working with Canuckiwi, launched a series of tiered, opt-in international campaigns purpose-built for regional partners across the Australian and Canadian markets. First introduced in 2019 with two programs per market, the model gave RDMOs the flexibility to buy into pre-built campaign activity across trade and consumer channels — spanning partnerships with the likes of Karryon, Expedia, Booking.com, wholesale and retail trade, and seasonal road trip and ski campaigns — without needing to fund or manage a standalone campaign themselves. Each program came with clear tier pricing, defined deliverables and campaign timing, making it simple for partners of any size to invest with confidence. By 2025-2026, the offering had grown to up to five programs in each market, reflecting steadily increasing demand from regional partners for accessible, high-value international exposure.

IDEA

IDEA

RESULTS

  • 13 RDMOs invested across the series of opt-in programs, growing total combined market budget by $256,850 USD.

  • Regional partner investment climbed from $48,000 USD in 2019 to $256,800 USD in 2026, reflecting sustained year-on-year growth in demand.

  • Program-specific reporting was delivered to each individual RDMO as well as to Visit Utah, ensuring transparent, campaign-level ROI tracking.

  • Regional dollars continue to be leveraged at a minimum 3:1 ratio alongside key wholesale, OTA and media partners.

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